The dispatcher?s responsibilities are officer safety, to provide emergency services and to assist the citizens of the county with connecting them to the agencies that can help them. AS A DISPATCHER YOU HOLD PEOPLE?S LIVES AND WELL BEING IN YOUR HANDS?YOU ARE THE ROAD OFFICER?S LIFELINE!!!
- Performing communications duties properly and in a timely manner; maintains standards.
- Answers incoming telephone and 911 calls providing information, assistance and direction; takes and delivers messages; maintains phone log and enters information in computer.
- Prioritize calls received and deciding proper response personnel.
- Answers radios for sheriff, fire, ambulance, and EMA.
- Maintains records, files, and filing systems; files wrecker log, case log, accident log, warrants, restraining and protective orders, etc.; maintains and updates 911 computer information; maintains medical run sheets, fire run sheets, NCIC/IDACS logs, VIN checks, towing logs, etc.
- Uses GPS and maps
- Maintains departmental equipment and ensures that it is working properly.
- Dispatches emergency personnel to proper locale/situation; dispatches for alarms received.
- Interacts, communicates and maintains a working relationship with other departments.
- Attending training sessions throughout career.
- Performs other related essential duties as required.
Spencer County Sheriff?s Office
Indiana State Police
Rockport Police Dept.
Santa Claus Police Dept.
Dale Police Dept.
Gentryville Police Dept.
Chrisney Police Dept.
Department of Natural Resources
Spencer County EMS
All County Fire Depts.
American Red Cross
Local utility companies
Hospitals and other health care facilities
The Dispatch Center is responsible for dispatching 9 fire departments, 4 ambulances, and 6 police agencies consisting of about 35 officers. Dispatch has to make sure the correct agency is sent and provide directions and updates to responding units.